Frequently Asked Questions

Wig Care

Q: How do I clean my wig?
A: Gently wash your wig with a mild shampoo and let it air dry.

Q: How often should I wash my wig?
A: Wash your wig every 7-10 days or as needed.

Q: How do I determine my wig size?
A: Measure the circumference of your head to determine your wig size.

Q: Can I exchange my wig if it's the wrong size?
A: Yes, contact us for a size exchange.

Q: How long does shipping take?
A: Shipping typically takes 3-5 business days.

Q: Can I track my order?
A: Yes, you'll receive tracking information via email.

Q: Can I install my wig myself?
A: Yes, but we recommend professional installation for the best results.

Q: How long does installation take?
A: Installation typically takes 30 minutes to an hour.

Q: Can I style my wig with heat tools?
A: Yes, but use a heat protectant spray to prevent damage.

Q: Can I dye my wig?
A: Yes, but we recommend professional dyeing for the best results.